Senior Inside Sales Representative

About the role

TD SYNNEX - Shyft Global Services is seeking a Senior Inside Sales Representative to own daily contact with identified accounts. The incumbent will proactively drive revenue and margin growth by developing and executing strategic, client‑specific solutions.

Key responsibilities

• Proactively manage assigned accounts, evaluate product mix and profitability, and adjust strategies to meet TD profitability objectives.
• Identify and pursue opportunities to sell the full portfolio of TD products and services.
• Develop strategic business plans, present them to TD management, and provide regional direction in the manager’s absence.
• Guide the team daily on KPI performance, company directives, and vendor initiatives.
• Handle advanced inbound and outbound sales calls, quote prices, provide product information, and build strong customer relationships.
• Assist associates and representatives in resolving complex customer issues.
• Collaborate with internal TD departments to secure optimal pricing and promote vendor promotions.
• Represent TD SYNNEX professionally at business partner events and in daily interactions with partners, customers, and support teams.
• Perform additional duties as assigned and meet attendance and punctuality standards.

Required profile

• Proven sales experience with a track record of meeting or exceeding targets.
• Strong analytical ability to assimilate research data, evaluate options, and recommend actions.
• Excellent diplomatic communication skills for handling management‑level calls and correspondence.
• Coaching capability to develop the skills of team members.
• Ability to understand and improve complex cross‑functional business processes.
• Resilience under high workload and tight deadlines.
• Assertiveness, high self‑confidence, and effective group facilitation skills.
• Talent for identifying needs, creating action plans, and interacting with all management levels.
• Skilled negotiator who can persuasively promote ideas and close transactions.

Required skills

What we offer

• Opportunity to work with a leading technology distribution company.
• Access to senior executives for mentorship and support.
• Dynamic environment that values proactive business solutions.