Sales Team Lead – Remote (Costa Rica)

About the role

ArboStar is seeking a Sales Team Lead to build and scale a high‑performing sales organization. This remote position will directly influence company growth while supporting a sustainable planet through streamlined tree‑care solutions.

Key responsibilities

• Lead, organize, and expand the sales team to achieve growth targets.
• Own hiring, onboarding, and ramp‑up of new sales representatives.
• Develop and maintain sales playbooks, scripts, and documented processes.
• Provide continuous coaching, feedback, and performance‑improvement plans.
• Run regular call reviews, QA sessions, and one‑on‑one coaching.
• Manage team‑level performance metrics, reporting, and regular performance reviews.
• Shadow reps during early months, step in to support critical sales activities, and reinforce best practices.
• Collaborate with Marketing, Implementation, and Customer Success to improve lead quality, handoffs, and overall sales strategy.

Required profile

• 5+ years of B2B SaaS sales experience.
• Proven experience leading, mentoring, or managing sales representatives.
• Strong understanding of the full sales cycle and modern sales processes.
• Ability to coach and improve both individual and team performance.
• Comfort handling performance accountability and difficult conversations.
• Data‑driven approach to sales metrics and reporting.

Required skills

• Proficiency with Salesforce.

What we offer

• Full‑time remote work based in Costa Rica.
• Opportunity to shape a growing sales organization.
• Impactful work contributing to environmental sustainability.