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Competences
Experience
Cargo Agent
Transguard Group LLC
2025-11 -
Performed cargo acceptance by verifying Air Waybills, shipping documents, weight, dimensions and packaging in compliance with airline, IATA and aviation security standards. Delivered excellent customer service by handling shipment inquiries and resolving cargo issues, ensuring on‑time operations. Disassembled consolidated shipments accurately, sorting packages by destination and airway bill numbers. Maintained a clean, organized warehouse adhering strictly to IATA and Dubai aviation safety standards.
Store Data Entry
Leo Tech
2025-06 - 2025-08
Created and maintained MRJs in Infos ERP to support store inventory needs. Collaborated with the production team to ensure timely availability of required materials and aligned material flow with production planning. Verified and matched purchase orders, invoices, delivery notes and packing lists for accuracy and completeness.
Sales Officer
Credfix Financing Broker LLC
2024-10 - 2025-05
Promoted financial products through targeted marketing, boosting lead generation and customer acquisition. Processed loan transactions accurately and ensured complete documentation. Achieved monthly and quarterly sales targets, contributing to revenue growth and market expansion. Delivered prompt, courteous customer support, improving satisfaction and retention.
Manager – Debt Management Services
Bajaj Finance Ltd
2021-10 - 2024-07
Collected payments and maintained transaction records with 100% accuracy. Handled high‑volume cash transactions and enforced secure cash handling procedures, reconciling daily collections. Trained and supervised staff on cash controls, compliance and recovery protocols. Led a team of collection agents to achieve monthly targets while maintaining high performance standards and customer satisfaction.
Branch Manager
Mahindra Rural Housing Finance LTD
2019-04 - 2021-09
Managed daily branch operations, overseeing sales, collections and customer service to meet branch targets and performance metrics. Supervised documentation processes and ensured compliance with regulatory requirements. Coordinated with senior management to implement strategic initiatives and improve operational efficiency.
Langues
English
fluent
Arabic
fluent
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