Sales Development Specialist

About the role

We are seeking a bilingual Sales Development Specialist to drive B2B growth from our San Jose office. The role focuses on proactive prospecting, high‑volume outbound calling, and building long‑term relationships with potential customers in a fast‑paced environment.

Key responsibilities

• Provide accurate weekly, monthly, and quarterly sales forecasts.
• Develop deep product knowledge to assess client needs and recommend solutions.
• Identify and resolve customer concerns that could affect satisfaction or product usage.
• Handle competitive pressures, manage objections, and acquire new customers while retaining existing ones.
• Conduct a high volume of outbound phone and email interactions with prospects.
• Maintain and update the CRM system to ensure data accuracy.
• Execute sales motions such as lead qualification, conversion, health checks, advocacy, and contract renewals.
• Collaborate closely with the sales team and report directly to the Sales Manager.

Required profile

• At least 1.5 years of experience in a sales environment, preferably B2B.
• Strong cold‑calling and lead‑prospecting experience.
• Technical aptitude with the ability to quickly understand products and services.
• Experience handling high‑volume outbound calls.
• Excellent problem‑solving and objection‑handling skills.

Required skills

• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• CRM system usage